Privacy Policy

JuanWheels ("we", "us") provides rental-shop software for businesses in the Philippines. This Privacy Policy explains what we collect, why we collect it, and how you can contact us.

By using JuanWheels, including signing up, running your shop dashboard, or sending info through a shop's public booking page, you agree to this policy.

This policy covers:

• Shop owners and staff who create a JuanWheels account
• Customers who send booking requests or check-in details through a shop's public link
• Visitors to our marketing website

Depending on how you use JuanWheels, we may collect:

• Account details: shop name, owner name, email, and login info
• Shop profile: location, contact phone, logo, payment methods, and booking settings
• Day-to-day shop data: vehicles, drivers, bookings, payments, maintenance records, and files you upload
• Customer submissions: names, contact details, ID/license photos, and waiver acceptance through your shop's check-in page
• Payment proofs: screenshots you upload for plan renewal
• Device info: browser type, IP address, and alert tokens when you turn on notifications

We use collected information to:

• Provide and maintain the JuanWheels service
• Sign users in and keep accounts safe
• Send alerts you turn on (for example, new booking requests)
• Review plan payments and manage billing
• Improve reliability, fix bugs, and prevent abuse
• Respond to support requests

If you run a rental shop on JuanWheels, you are responsible for the customer data you collect through bookings and check-in pages, including any consent required under Philippine law.

We process customer data for you so you can run your business (store bookings, make waivers, and so on). Do not upload information you are not allowed to share.

We do not sell your personal information. We may share data with trusted providers that help us run the service, such as database and sign-in (Supabase) and push notification delivery. These providers may only use data as needed to perform services for us.

We may share information if required by law, to protect rights and safety, or to enforce our Terms.

We keep information while your account is active and as needed for billing, legal, or security purposes. You may ask us to delete your shop account, subject to applicable law and legitimate business needs (for example, completed billing records).

We use reasonable technical and organizational measures to protect data, but no online service can guarantee absolute security.

You can:

• Update shop profile and settings in the dashboard
• Turn off push notifications on your device
• Contact us to ask about access, correction, or deletion of account data

We may update this policy from time to time. We will post the revised version on this page and update the "last updated" date.

Questions about privacy? Email juanwheelsph@gmail.com.